Support

Need help with Church? Email [email protected]. We reply within 2 working days.

I don't get the sign-in code

• Check the phone number, including the country code (+91).
• Wait a minute, then tap Resend. Codes can take up to a minute to arrive.
• Still nothing? Email us from any address with the phone number you used.

My run stopped recording when the screen was locked

Some phones (Xiaomi, Redmi, Realme, Oppo, Vivo, OnePlus) close apps in the background to save battery. Church shows the steps for your phone during setup. To change it later, open your phone's Settings → Apps → Church → Battery and choose No restrictions (the name differs a little by phone). Keep the Church notification visible while you record.

My activity didn't count

Church checks every activity so the leaderboards stay fair. Parts faster than 25 km/h are left out, and activities that look like a vehicle or fake GPS don't count. If it was real, open the activity and tap This was real, and a person will look at it.

Report a person, team, comment or activity

Use the ⋯ menu on the profile, team, challenge or activity, or tap Report under a comment. Reports are private: nobody is told who reported. For anything urgent or unsafe, also email [email protected].

Delete your account

In the app: Settings → Delete account. Without the app: see Delete your account.

Privacy and complaints

Read the Privacy Policy and Terms. Privacy requests and complaints go to our Grievance Officer, Keith Dmonte, at [email protected].